FAQs

READ SOME OF OUR

FREQUENTLY ASKED QUESTIONS (FAQs)

Quick answers to the most common questions about our products and shopping experience.

Are your products genuine?

Yes. Every item you see on our website is original and carefully selected to give you safe, effective results.

How long does delivery take?

We process orders within 1–3 working days. Once shipped, you’ll receive a tracking number to follow your package until it arrives.

How do I know if a product will work for me?

We provide detailed descriptions for every product, including skin type recommendations. You can also message us with your skin concerns, and we’ll guide you on what’s best for you.

How should I store my products?

Keep them in a cool, dry place away from direct sunlight. Always close lids tightly. Certain items, like serums, may stay fresher in the fridge.

Do you run discounts or special offers?

Yes! Look out for bundle deals, seasonal sales, and subscriber-only discounts. Join our mailing list so you never miss out.

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